So my advice would be if you have a complaint, make sure you get it resolved before you leave the hotel. The bracelet is ruined and it's very frustrating that there is no one you can make a official complaint to. For such a well respected hotel, I do feel, very let down by them. and I was assured some one would be in touch with me regarding this matter, and to date no one has been in touch with me and there is no emails that I can get in touch with them, because any emails I have sent have either been unanswered or not delivered. I asked them to note it, I asked for an email address, I could have so i could make a complaint to. On checking out I made a complaint I showed the front desk the bracelet. The day before we were in the grand canyon and any photos we took you can see that my bracelet is shiny and silver. Which I must say was amazing, Later on that day, I realised that my genuine Tiffany bracelet had become tarnished and stripped of its silver, and could only put it down to this happening from the lazy river. The reason I am giving only 1 star is because, on the Tuesday the day before we checked out, we decided after a hectic fun packed non stop few days, we would go down and use the lazy river. TV didn't work for 2 nights, on checking out they did deduct some resort fees which was really good on their part. Even when we requested the room to be cleaned no one came. Out of the 5 nights we were there our room was cleaned only once. The hotel is fabulous, has everything you could want, its on the strip, so very central, theres lots of restaraunts and shows and shops, family friendly nd the staff went above and beyond to assist us, especially because we had a ten year old with us. We stayed in the MGM as a family in October. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near European Massage Therapy School.Hotels near ITT Technical Institute - Las Vegas Campus.Hotels near Expertise Cosmetology Institute.Hotels near American Institute of Medical Sonography.Hotels near Las Vegas Convention Center Station.Hotels near Harrah's / The Linq Station.Hotels near Flamingo / Caesars Palace Station.Hotels near Bally's / Paris Las Vegas Station.Hotels near SmileyJoeWiley Best Comedy Show on Wheels.Hotels with Military Discounts in Las Vegas.Extended Stay America Hotels in Las Vegas.Ultimate Guide to the Las Vegas Monorail.Everything You Need to Know About Visiting Las Vegas Right Now.

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